The complaint process allows for an employer, other healthcare professionals, a patient, or any member of the general public to initiate a complaint of unprofessional conduct against an MLT. Reasons for making a complaint may include, but are not limited to, alleged incompetence, unskilled practice, negligence, a lack of integrity or diligence. A complaint may be made against an MLT currently registered with the College or an individual who is no longer registered but was registered within the last two years.
All complaints must be in writing, signed by the person making the complaint (the complainant) and include:
If you would like to lodge a complaint against an MLT, please complete the Complaint Reporting Form and submit to the CMLTA.
It is important to note that if the Complaints Director has reasonable grounds to believe that the conduct of an MLT or former MLT constitutes unprofessional conduct, they may investigate the situation and treat it as a complaint under the Health Professions Act.
Once a complaint has been received by the College, within 30 days, the Complaints Director will notify the complainant and may do one of the following:
If the Complaints Director dismisses the complaint, the complainant will be notified in writing by the Complaints Director within 30 days of the decision as well as appeal avenues.
If there is sufficient evidence of unprofessional conduct, the Complaints Director may:
Complaints may be submitted
College of Medical Laboratory Technologists of Alberta
301-9426 51 Avenue NW
Edmonton, AB T6E 5A6
The College of Medical Laboratory Technologists of Alberta (CMLTA) is the regulatory body for Medical Laboratory Technologists (MLTs) employed in Alberta.
We wish to acknowledge that the land on which the CMLTA office is located is Treaty 6 territory and a traditional meeting ground for many Indigenous people. This is home to the Cree, Blackfoot, and Metis, as it is for the Nakoda, Tsuu T’ina, Chipewayn, and other Indigenous people. Their spiritual and practical relationships to the land create a rich heritage for our life as community.
301-9426 51 Avenue NW,
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